B2B LICENCE FOR USE

Facility Mediation digital products and deliverables
Version 1.4 — 5 September 2026

1. Purpose

This licence defines the rights of use granted to the professional CLIENT in respect of the documents, templates, workbooks, tables, guides, visuals, tools and other digital content identified in the order (“Deliverables”). It applies only to purchases made for the purposes of a professional activity.

2. Contract documents and order of precedence

The licence supplements the B2B General Terms and Conditions of Sale, the product page, the order and any special terms. The order of precedence is that defined by the Terms. In the event of inconsistency specifically concerning the number of users, authorised entities, sites, duration or adaptation rights, the special terms or the order prevail.

3. Licensed CLIENT and organisational scope

The licensee is the legal entity or professional individual identified as purchaser on the order and invoice. Unless expressly stated otherwise, the licence covers a single purchasing legal entity.

Parent companies, subsidiaries, legally distinct establishments, partners, network members, clients, suppliers and other third parties are not covered unless expressly identified in the order or special terms.

The representative accepting the licence declares that they have the authority required to bind the CLIENT.

4. Rights granted

Subject to full payment and compliance with the contract documents, Facility Mediation grants the CLIENT a non-exclusive, non-assignable, non-transferable licence, with no right to sublicense, limited to its internal professional needs.

Within that scope, the CLIENT may:

• download, store and use the Deliverables on the necessary internal equipment and spaces;
• make such backup copies as are reasonably necessary;
• adapt files identified CLIENT-… to its organisation, processes, activities, risks, requirements and identity;
• reproduce adapted versions for the internal needs of the licensed entity;
• communicate the Deliverables to employees and internal personnel who need to know them;
• communicate, on an occasional basis, the necessary elements to its auditors, lawyers, advisers or service providers, solely for its internal needs and subject to a duty of confidentiality.

5. Authorised users

Where the product page or order specifies a number of users, sites, entities or teams, that limit applies. In the absence of an express numerical limit, access is restricted to staff members and internal personnel of the single licensed entity who have a legitimate professional need to use the Deliverables.

Personal credentials, links and access may not be shared beyond the authorised scope. The CLIENT remains responsible for managing permissions and terminating access that is no longer required.

6. Licence term and access period

Unless a specific duration is stated in the order, the licence for the version actually delivered is granted for the term of protection of the relevant rights, subject to full payment and the absence of termination for breach.

The term of the licence does not guarantee permanent availability of the download link, online space, support or updates. Those services have the duration stated on the product page, in the order or in the special terms.

7. Separate rules for CLIENT and FM files

7.1 CLIENT-… files

Files bearing the prefix CLIENT-… are intended to be adapted by the CLIENT within the limits of this licence. The CLIENT may modify their content for its internal use and incorporate its own data, trademarks, procedures and references.

7.2 FM-… files

Files bearing the prefix FM-… constitute Facility Mediation’s proprietary documentation and resources. They are supplied in the intended format, mainly PDF where the document is not intended to be modified. No editable source of an FM-… document is supplied unless specifically agreed in writing.

The CLIENT may not remove proprietary, version, licence or warning notices, or convert or reconstruct an FM-… document in order to obtain an exploitable source outside the rights granted.

8. Restrictions

Unless Facility Mediation gives prior written authorisation, the CLIENT may not:

• resell, rent, assign, sublicense, redistribute, publish or commercialise all or part of the Deliverables;
• make source files available to an entity, site, subsidiary or user not covered;
• publish the Deliverables or adapted versions on a public website, platform, social network or template library;
• use the Deliverables to create or support a competing template, training, software or consulting offering intended for third parties;
• systematically extract methods, structures, texts, tables, formulas or graphic elements in order to create a reusable database;
• circumvent technical protection, share a link beyond the authorised scope or allow unauthorised access;
• use the Deliverables unlawfully, misleadingly or in a manner that infringes third-party rights.

9. Intellectual property and CLIENT materials

The sale and delivery do not transfer any Facility Mediation rights. Subject to identified third-party rights, Facility Mediation retains the rights in its methods, structures, texts, templates, tables, formulas, visuals, guides, tools and updates.

Data, trademarks, procedures and original creations contributed by the CLIENT remain the property of the CLIENT or their respective owners. Their incorporation into a CLIENT-… file does not transfer any rights in Facility Mediation’s pre-existing elements.

The CLIENT warrants that it holds the necessary rights in the elements it incorporates into the Deliverables and is responsible for their accuracy, lawfulness and use.

10. Download, retention and security

The CLIENT downloads, checks and backs up the Deliverables as soon as they are made available. Backups remain subject to the licence. The CLIENT applies reasonable security measures and restricts access to authorised users.

Any access, download or integrity issue must be reported promptly in accordance with the Terms and the Digital Delivery Policy.

11. Adaptation and CLIENT responsibility

The CLIENT remains responsible for collecting information, configuration, rating and adaptation choices, internal validation, consultation of relevant parties, implementation and updating of its documents and action plans.

The Deliverables do not constitute individualised legal, tax, medical or technical advice and do not guarantee automatic compliance, any audit outcome or certification. The CLIENT obtains appropriate expertise where required by its circumstances.

12. Support, updates and compatibility

Support, training, customisation by Facility Mediation and updates are included only where expressly provided for in the order. A regulatory, standards-related, software or organisational change occurring after delivery does not result in any automatic update.

The CLIENT checks format compatibility with its environment and retains a source copy before any significant adaptation.

13. Confidentiality and personal data

The parties protect confidential information exchanged under the conditions set out in the Terms. The CLIENT must not send Facility Mediation personal or confidential data that is not necessary for the support requested.

The mere provision of the Deliverables, without Facility Mediation having access to data inserted into them by the CLIENT, does not make Facility Mediation a processor. Any separate service involving processing on behalf of the CLIENT must include a determination of roles and, where necessary, an agreement compliant with Article 28 of the GDPR.

14. Breach, suspension and termination

In the event of non-payment, unauthorised sharing, public distribution, infringement of intellectual property rights, circumvention of security or another serious breach, Facility Mediation may immediately suspend access in order to prevent or limit damage.

Except in the case of an irremediable breach or emergency, the CLIENT has fifteen calendar days after written notice to remedy the breach. Failing this, Facility Mediation may terminate the relevant licence by written notice, without prejudice to damages or available protective measures.

15. Effects of the end of the licence

On expiry or termination, the CLIENT ceases any use that has become unauthorised, removes access and deletes the relevant copies, subject to archives strictly necessary to comply with a legal obligation or preserve evidence. Such archives may no longer be used for operational purposes.

Provisions relating to intellectual property, confidentiality, liability, evidence and disputes survive the end of the licence for the period required by their purpose.

16. Liability

Liability relating to the sale, delivery and use of the Deliverables is governed by the Terms and any special terms. The licence creates no additional warranty or limitation not provided for in those documents.

17. Acceptance and evidence

The licence must be brought to the CLIENT’s attention before the order. Acceptance is obtained by a separate positive action or by a contractual mechanism that expressly incorporates it into the documents accepted.

Facility Mediation retains the version of the licence accepted, the date and time, the identity of the CLIENT and representative, the order, evidence of consent and confirmation of delivery, within the applicable retention periods.

18. Governing law, disputes and language

The licence is governed by French law, subject to any mandatory rules that may apply to an international transaction. Disputes are handled according to the procedure set out in the Terms.

The validated French version constitutes the master legal source. Any English version is a faithful adaptation; the French version prevails in the event of divergence, to the extent permitted by applicable law.